Privacy Policy

PSG Financial Group LLC
Website: https://rsvpflorida.com
Last Updated: 9/1/2025

1. Introduction

PSG Financial Group LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://rsvpflorida.com and register for our seminars.

This Privacy Policy complies with Florida's Digital Bill of Rights (FDBR), applicable federal laws, and industry best practices for data protection.

2. Information We Collect

2.1 Personal Information You Provide

When you register for seminars or interact with our Website, we may collect:

Contact Information:

Full name
Email address
Phone number (including mobile number)
Mailing address
City, state, and ZIP code

Registration Information:

Seminar preferences
Dietary restrictions or accessibility needs
Professional background or interests
How you heard about our seminars

Communication Preferences:

Email communication preferences
SMS/text messaging consent and preferences
Marketing communication preferences

2.2 Information We Collect Automatically

Website Usage Information:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website
Date and time of visits

Device Information:

Device type and model
Screen resolution
Unique device identifiers (where permitted)

Cookies and Tracking Technologies:

Session cookies for website functionality
Analytics cookies to improve our services
Preference cookies to remember your settings

2.3 Information from Third Parties

We may receive information about you from:

Our SMS service provider (Telnyx)
Website analytics providers
Social media platforms (if you interact with our content)
Referral partners or affiliates

3. How We Use Your Information

3.1 Primary Purposes

We use your personal information to:

Seminar Management:

Process seminar registrations
Send confirmation and reminder messages
Provide seminar updates and schedule changes
Facilitate check-in and attendance tracking

Communication:

Respond to your inquiries and requests
Send educational content and newsletters
Provide customer support

SMS Messaging Services:

Send seminar confirmations via text message
Provide appointment reminders
Share important updates about your registered seminars
Deliver educational content (with your consent)

3.2 Secondary Purposes

We may also use your information to:

Improve our Website and services
Conduct internal research and analytics
Comply with legal obligations
Protect against fraud and security threats
Enforce our Terms and Conditions

3.3 Legal Basis for Processing (Florida Residents)

Under Florida's Digital Bill of Rights, we process your personal information based on:

Consent: For SMS communications and marketing materials
Contract Performance: To provide seminar registration services
Legitimate Interests: To improve our services and ensure security
Legal Obligation: To comply with applicable laws

4. SMS/Text Messaging Privacy

4.1 SMS Service Provider

We use Telnyx as our SMS service provider to send text messages. Your phone number and message history may be shared with Telnyx solely for the purpose of delivering messages.

4.2 Message Content and Retention

We retain records of SMS consent and opt-out requests
Message content is stored securely and used only for service delivery
We do not sell or share your mobile number with unrelated third parties for marketing

4.3 Opt-Out and Data Deletion

When you opt out of SMS services:

We will stop sending messages within 24 hours
Your phone number remains in our system to honor your opt-out preference
You may request complete deletion of your information by contacting us

5. How We Share Your Information

5.1 We Do Not Sell Personal Information

PSG Financial Group LLC does not sell, rent, or trade your personal information to third parties for monetary consideration.

5.2 Service Providers

We may share your information with trusted third-party service providers who assist us in:

Website hosting and maintenance
SMS delivery (Telnyx)
Email marketing services
Analytics and data processing
Payment processing (if applicable)

These providers are contractually bound to protect your information and use it only for specified purposes.

5.3 Legal Requirements

We may disclose your information when required by law or to:

Comply with subpoenas, court orders, or legal processes
Protect our rights, property, or safety
Investigate fraud or security breaches
Respond to government requests

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. You will be notified of any such change in ownership.

6. Data Security

6.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Access controls and authentication systems
Regular security assessments and updates
Employee training on data protection

6.2 Data Retention

We retain your personal information only as long as necessary for the purposes described in this Privacy Policy or as required by law. Generally:

Registration information: Retained for 3 years after last seminar attendance
SMS consent records: Retained for 4 years to demonstrate compliance
Website analytics: Retained for 2 years
Marketing preferences: Retained until you withdraw consent

6.3 Data Breach Notification

In the event of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable law.

7. Your Privacy Rights

7.1 Florida Digital Bill of Rights

If you are a Florida resident, you have the following rights regarding your personal information:

Right to Know:

Categories of personal data we process
Purposes for processing your data
Categories of third parties with whom we share data
Specific pieces of personal information we have about you

Right to Delete:

Request deletion of your personal information
We may retain certain information as required by law or legitimate business purposes

Right to Correct:

Request correction of inaccurate personal information
Update your information through your account or by contacting us

Right to Opt-Out:

Opt out of the sale of personal information (we do not sell personal information)
Opt out of targeted advertising
Opt out of SMS communications

Right to Data Portability:

Receive your personal information in a portable format
Transfer your information to another service provider

Right to Non-Discrimination:

You will not face discrimination for exercising your privacy rights
We may offer incentives for data collection with your consent

7.2 How to Exercise Your Rights

To exercise your privacy rights:

Email us at: [Your Email Address]
Call us at: [Your Phone Number]
Use the contact form on our Website
Mail a written request to our business address

7.3 Verification Process

To protect your privacy, we may need to verify your identity before processing your request. We may ask for:

Additional identifying information
Confirmation of your email address or phone number
Other reasonable verification methods

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

Essential Cookies: Required for website functionality Analytics Cookies: Help us understand how visitors use our Website Preference Cookies: Remember your settings and preferences

8.2 Cookie Consent

By using our Website, you consent to our use of essential cookies. You can control non-essential cookies through your browser settings or our cookie preference center.

8.3 Third-Party Tracking

We may use third-party analytics services (such as Google Analytics) to understand Website usage. These services may use cookies and similar technologies.

9. Children's Privacy

Our Website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in locations outside of Florida or the United States for the purposes described in this Privacy Policy. We ensure appropriate safeguards are in place for international transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

Posting the updated policy on our Website
Sending email notification (if you have provided an email address)
Including notice in our SMS communications (if you have opted in)

12. California Privacy Rights (CCPA)

If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act (CCPA). Please contact us to learn more about your California privacy rights.

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

PSG Financial Group LLC
Privacy Officer
2101 Vista Pkwy
West Palm Beach, FL 33411
Email: info@psgfinancialgroup.com
Phone: 561-532-4777

For SMS/Text Message Questions:
Reply "HELP" to any text message or contact us using the information above.

14. Effective Date

This Privacy Policy is effective as of 9/1/2024 and was last updated on 9/1/2025.